“Rogue” movers are a frequent subjects of investigative journalism. ABC’s 20/20 just aired an episode on March 7 that included a piece on moving scams. It seems that the moving industry and the stigma that follows “movers” is so pervasive that as a consumer, I would wonder if it was ever worth hiring a mover, regardless of affordability.
Movers get a bad wrap but it’s very hard to argue why when you see story after story of unsuspecting (and suspecting) customers experiencing the same scam. So, is there a way to hire a mover without getting scammed? Can any movers be trusted? The answer to both is yes. I’ll give you five steps to follow to make sure you’re not a victim.
Legitimate moving companies are businesses like anyone else’s that rely on their service, competitiveness, and reputation to drive their business. If a company is repeatedly upsetting or ripping off customers, it won’t be long before they’re out of business. Rogue movers don’t worry about their reputation because they’re operated by people who don’t care about the legitimacy of their business. Shut ’em down today and they’ll be back in business tomorrow under another name. Or the source of their business changes with different brokers and web-based bidding. They know that they will likely never see or hear from you again, so why worry about repeat business? Make a buck now and move on.
But fear not… there are legitimate moving companies out there who care about their service and there are ways to find them. Follow these five Do’s and Don’ts to find a mover you can trust.
For more information about AMSA’s ProMover program or guidance on how to avoid moving scams, go to www.moving.org.
If you feel you might be a victim of a “rogue mover” scam, contact Move Rescue… Help is on the way! They can be reached at moverescue.com. They will work with you to quickly resolve your situation.