Customer reviews are a great way of finding out valuable information about how a company treats its customers. As a family-owned company, we strive to offer each of our customers a personalized customer service experience. Whether you are looking for a moving company for your personal belongings or for your corporate needs, Andrews is dedicated to providing high-quality, professional services. We offer residential moving, corporate relocation, and professional services.
As a company, we actively seek feedback from past customers. This allows us to evaluate our performance and continue to improve our services to make moving a more enjoyable experience. But don’t take our word for it. Feel free to read some of the 5-star moving testimonials below from past customers to learn more.
Moving Testimonials: What Our Customers Are Saying
Andrews has many great reviews online. Hear our most recent review from a happy customer by clicking on the video below. Then read through our extensive list of comments from even more satisfied customers.
Andrews Moving & Storage, Great Experience
I would highly recommend Andrews Moving & Storage. They arrived on time. They were very kind, and they treated my belongings as if they were their own. They made sure I was happy where they put everything in my new location, and would not leave until I was content.
- Gina D. Jan 11, 2017
Very professional and friendly.
- Kayla W. Jan 4, 2017
Great move experience!
Whole move went great. Help wrapped the furniture well and quickly got it into the truck. At the destination they laid down protective flooring so that they wouldn’t mark up the floors in the new house which was appreciated. Quickly unloaded the truck getting all the furniture into the right rooms. Didn’t need to stay on top of this crew unlike some other moving crews I’ve used in the past. Would use them again.
- Jeff P. Jan 3, 2017
Excellent moving crew, was quick and careful with all of our belongings.
- Shawn M. Jan 1, 2017
We could not be happier.
Our movers were professional, efficient, and careful. A great experience overall, I would recommend them to everyone.
- Lisa G. Dec 31, 2016
Great People To Work With.
The men were courteous, friendly and professional. They arrived on time and worked hard from start to finish.
- Deb I. Dec 24, 2016
Three movers showed up on time with a semi truck to load my homes belongings. All three movers were very polite and showed care in what they did. These movers were professional, careful, and attentive to requests I had made. I had some very expensive furniture and they took good care of everything. I would strongly recommend this company for larger moves. From the advance quote I received from Angelo, the front office follow up and confirmation – along with the actual move, this company was a stress free experience.
- Jim B. Nov. 30, 2016
Excellent packing of my things and the 3 crates. Everything arrived safe and on the date I selected!
-Sharon H. Nov. 24, 2016
Move couldn’t have gone smoother. Driver was great!
The driver and his helpers were professional and courteous. Pick up and delivery was timely and to our schedule. We appreciated the extra care and attention to detail in packing and unpacking our furniture. We would suggest them to our friends.
-Brenda K. Nov. 24, 2016
Excellent Packing and Moving Company
Packing and moving. Outstanding service all around. Great communication, clean and careful, would recommend to all.
-Chad T. Nov. 22, 2016
Truly professional, caring, and helpful!
-Joseph R. Nov. 10, 2016
I was very impressed with our movers and their professionalism. They arrived on time ready to go and did a great job. We moved from a 3 bedroom house with lots of furniture, nothing was damaged in the slightest. I highly recommend them to everyone!
-Maureen G. Nov. 6, 2016
Andrews moved my mother and father in law this past summer and did a great job working with me to coordinate the details. The crews were hard working and friendly. The job was done professionally and on budget!
- Karen P. Nov. 4, 2016
Great moving company!!
I cannot say enough good things about my experience with Andrews Moving company! I planned a last minute move and was just grateful to find movers for the day I needed, but after I looked up reviews for other moving companies, and saw all the horror stories, I realize how lucky I was to have had such a great company help me with my move! The company answered all my questions prior to my move and called the night before and gave me a one hour window they would arrive by, and true to their word, they were there. They packed the truck efficiently and carefully. Once at my new home, they unpacked everything quickly, and made sure I was happy with everything before they left. The moving company office also called me during the move to make sure everything was going smoothly. The movers themselves were friendly and very polite. I recommended this company to friends and family, and would use this company again in a heartbeat. As stressful as a move can be, the moving company made it easy and I am so thankful!
-Heather L. Nov. 2, 2016
The Move — prompt and efficient.
- Jeff H. Oct. 31, 2016
I got 3 quotes before hiring Andrew’s moving company. They had the best price and the office staff was professional so I hired them. The guys showed up on time. They asked me the specifics for the job and got right to work. They had to work around me as I was putting in flooring and they didn’t mind at all. They worked so hard and so quickly. I couldn’t believe how much work they got done in the amount of time they were there. Thank you to Andrew’s moving company for making this job easier for me. I will recommend this company to everyone I know.
-Angel H. Oct. 20, 2016
Well executed move
The move went perfectly. The team Andrews sent was professional as they went about their work.
- Rick P. Oct. 11, 2016
5 stars all the way!
Matt and Matt worked very well together. They managed to move everything on my list in the time frame assigned. Nothing broke, nothing was damaged, nothing was left behind. I will 100% track them down the next time I move! Everyone on the team, from the owner to the secretary, were professional and patient. Thank you for a successful move!!
- Shelby K. Oct. 1, 2016
I would hire them again.
You get what you pay for.
-Roger K. Sept. 29, 2016
Overall, very efficient, polite, professional young men. Regarding the quote, absolutely most professional. Highly recommended!!
-Danielle S. Aug. 23, 2016
Outstanding job. Packing and move completed faster than quoted, thus lowering the quoted price. Movers were very nice, polite and professional. I would highly recommend them as your choice for a mover.
-Kathleen W. July 29, 2016
Just wanted to write and commend your movers on a recent job they did for my son and daughter in law from Bay Village, Ohio to Davidson, NC. The movers names were Mike and Matt and I insisted on getting some info from them so I could properly thank them. Both Mike and Matt were extremely polite, professional, and hard working. The temperature was near 95 degrees and they had to carry the furniture up a steep driveway and then up the staircase to the main entrance.
They never complained once about the work they were doing. They reminded me of people from my generation of hard work and getting the job done for the customer.
My wife and I will be moving to Charlotte sometime in the next few months and will definitely be contacting you for a quote. These guys are a credit to your firm. Sincerely,
Bob H. July 21, 2016
I must begin by saying that moving has been our least favorite thing to do. Over the course of about a decade we have moved several times to different cities, which included a few states and have never had an experience like the moving experience we encountered with Andrews Moving Company.
We first spoke with Scott in January 2016. Immediately he was very patient, informative, genuine, and professional. He gave us the attention and detail that seems rare for a company of your size. As we moved closer to the move date, we still had questions that we needed answered (some might call them minor details). No matter the gravity or volume of questions, he always gave us thorough and patient responses. Thank you, Scott!!
Once those questions were answered, and the PO setup with our company, a date was set for packing (June 28th), loading (June 29th), and delivery July 1st – 14th.
During this time, we had various things that needed attention but felt very relieved and at peace that moving dates and times were set. Then the big date came, and the packers arrived and it was my second to last day at work. I wanted to be there to help Janice and our four children but knew that I could not. So I texted Janice to see how things were going and she quickly replied “Going smoothly!” When I saw those words I was able to relax and focus on my work even that much more! If she was at all displeased she would have said it. Later that day when I came home, I felt SO much relief because I did not have to pack things up. Furthermore my family was happy, and everything was packed so well!
Then June 29th came… the BIG move! I thought that it could not get any better until I heard Janice talk about Mr. Jim and his son’s (Josh, Jimmy and Billy)! Janice sent me a video of everyone working so hard at work and I got a glimpse of how kind, personable, professional, and pleasant this particular crew was. They loaded everything without any complications and again I was able to come home and see everything moved – with the ease of mind that it was professionally done. I cannot express enough how I want the best for my family. There are times when I feel like only I should do whatever is needed for my family. But I was able to trust Andrews Moving Company and was not disappointed.
We then packed up enough clothes in anticipation that we might not receive our belongings for another week or so. Once the truck was packed Mr. Jim mentioned to my wife, Janice, that Saturday July 2nd was a new possibility for them to bring our boxes. A phone call from Mr. Jim confirming that they will indeed deliver on July 2nd gave us a new level of excitement! So Mr. Jim and Josh arrived early that Saturday morning, moved in our belongings without any damage to the property, my vehicle (that also was shipped), showed eagerness, calmness, and again the utmost professionalism!
This was my first time meeting Mr. Jim and Josh, and Janice had nothing but high praises for them both. When I met them and saw their work up close and personal, I could not agree with her more. I only wish that I could have met his other two sons Billy and Jimmy.
This was our first experience with a full service moving company and we were pleased beyond our imagination. We have nothing but the utmost appreciation and regard for Scott, Mr. Jim and his sons, along with the entire company. I no longer fear moving, and look forward to the assistance of your company should we move again. We hope to request the same crew.
Have a great day and continue running such an excellent company.
Darrion & Janice M. July 13th, 2016
Matt and his helper (I feel terrible I forgot his name) were efficient and finished the job quicker than what was quoted. I was very pleased, They were polite and saved me money. I will recommend this company!
-Roxanne P. June 30, 2016
We ended up having an unexpected move. The move went fantastic!!!! Our belongings were all taken care of very well! The staff treated us like family! We still to this day keep in contact with Andrews! We will never ever recommend anyone else and we have moved numerous times …. it’s because of the respect Andrews gave my husband and my family!
-Cheryl H. June 26, 2016
Andrews has moved our household 3 times, with not a single problem, damage or missing item. The movers were professional, uniformed, pleasant and hard-working. Andrews has been around for two generations with a consistently top-rated reputation for good reason!
-Merilee M. June 24, 2016
Everything went great. Highly recommend. Thank you.
-Dominic C. June 24, 2016
The representative came out to provide an accurate quote. Very clear and concise as to what the process will be. I have planned ahead for a moving date in August, very excited to be working with the Andrews team!
- Robin M. June 24, 2016
They moved us into storage until we find a house. Professional, worked quickly and were very careful.
- Dennis J. June 21, 2016
We move way too much and Andrews is the first company in 20 years that made the whole process totally painless. They communicated up front the timing and explained the whole process so we would be prepared for any hiccups in the process. However there were none. Driver and team were careful with not only our household goods but also our house. I have already recommended them to our friends. Bottom-line on our move the price was the price, the timing was the timing, and the people were all professional!!!!!
- Ken F. May 31, 2016
Not that I hope to EVER have to move again, but your company was excellent! Everyone was extremely courteous and helpful and the follow-up was great. I can’t say enough good things about your personnel. The best move I have ever made. Thank you for your care and concern.- Leslie
I just wanted to let you know what a fantastic job your team did with our move. They were professional, personable, kind, and efficient. I could not have asked for anything more! Thanks again for all your help!– Kathy G.
You should be very proud of the work that your team provides. Our move was a very, very easy experience. They were thoughtful, helpful, and respectful the entire day, even as everyone was getting tired. They were a joy to work with and it reinforced the difference between Andrews…and everyone else. Thank you so much for making this such a positive experience! Please pass on our complete satisfaction with our experience to our crew.– Dan & Erica T
Thanks to your team for a very successful move today. The guys were on time and did an excellent job of caring for the furniture. I thank you for your prompt attention and for handling the move well with all the logistics involved.– Al L.
I just wanted to touch base and let you know how pleased my husband, Dave, and I were with our move(s). It was a stressful and exhausting time for us so we sure appreciated the competence and professionalism of everyone we dealt with at Andrews. Right from the start, your team made us feel that we were in good hands. Please extend our sincere thanks to everyone who helped with our moves. I wouldn’t hesitate to recommend Andrews to anyone in need of a mover.– Kathy & Dave K.
The Cleveland crew Ed Wood and his team COULD not get any better. Anita Torrence and Dennis are the BEST! Caring, patient and they made me feel as though I was their only customer!- Joanne B, Moved 6/6 from W. Palm Beach, FL to Beachwood, OH
The people at Andrews are great people to work with. They are very efficient, on time, and careful with moving items.- Cody B. Moved 6/4 from Greensburg PA to Akron, OH
Great customer service and ability to meet timetables as projected was phenomenal!- Ross B. Moved Lawrenceville GA to Oklahoma City, OK 6/13
The Andrews team made the move nice & easy, one less thing to worry about. They took better care of my stuff during the move than I personally would have.- Mike K – Des Moines, IA to Denver, CO 5/28
The Andrews team was very professional, kind and efficient. The guys made sure that all of my white carpeting in the home I left and the home I moved into were well protected. Thank you so much.- Dottie N. Moved South Russell, OH to Bainbridge, OH 5/22
Our move was hands down our best ever. After 12 corporate moves we are good judges if quality. Our crew was awesome.– Paul S.
For more information on moving and storage services from Andrews or to request a quote call us today!