After the initial decision to hire a company to help with your move comes the more difficult decision of which company to hire. There are plenty of things to look for when hiring a moving company – Are they insured? Do they give free estimates? Are there additional charges? You want to make sure you’re hiring the right people to move your personal belongings. Hearing horror stories about Rogue movers only makes the process scarier. Friends and family that have moved in the past are a great trusted resource for referrals and advice on what to look for in a moving company. Here are three things your mom never told you to look for when hiring a moving company:
1. “Your Rights and Responsibilities When You Move” Federal Law requires moving companies to distribute this informational pamphlet. If you’re getting three estimates from three different companies, you should be offered a copy from each representative. If the representative doesn’t offer it, request one before he or she leaves your home. A big red flag is the inability to obtain a copy of this pamphlet from your moving company. Not to mention it is filled with all the information you need to know about working with a moving company. You may even consider checking it out before you begin getting estimates. The information will provide you with good questions to ask potential movers and will help you avoid fraud and other sticky situations. To view a copy in advance, click here.
2. Written Estimate Okay kind of how this was mentioned above, your mom may have told you this one, but did she tell you these companies are required to give you a written estimate? You can get a quick rate quote over the phone, but this does not serve as an estimate. The best way to get the most accurate estimate is to allow a representative to do a walk through of your home. The estimate should include all charges. Some estimates allow for a higher final charge so understanding your estimate type is essential. More detailed information on estimates and types of estimates can be found in the Your Rights and Responsibilities When You Move pamphlet; that’s another great reason to check out the pamphlet before requesting estimates.
3. ProMover Certification In mom’s defense this program has only been active for a little over 2 years. The ProMover program was introduced in 2009 by the American Moving and Storage Association. The program was designed to help consumers identify reputable moving companies and avoid scams. In basic terms, AMSA does some background work to ensure their members are meeting all legal and industry requirements while upholding the AMSA Code of Ethics. While this is not a required certification, it’s a great way to confirm the validity of a moving company. For more information check out the ProMover website.
So there you have it! Make sure you do your research and are a smart mover. For those of you that have moved in the past, please share your advice. What are things you looked for in a moving company? What advice would you give to friends and family that are hiring a moving company? What was the best advice you received when choosing a moving company?
Oh, and in case you were wondering Andrews abides by all of the above and more!